Terms of Use

Terms of Use

Effective Date: August 13, 2024

These Terms of Use (“Terms”) govern the services provided by Consumer Trust Advocacy, a DBA of Philo Council (a 501(c)(3) organization). By accessing our website and services, you agree to these Terms. If you do not agree, discontinue use immediately.

1. Overview of Services

Consumer Trust Advocacy provides a trust seal for vetted businesses. Membership fees:

  • $29.99/month for one domain
  • $49.99/month for up to five domains
  • $99.99/month for unlimited domains

2. Background Check & Non-Refundable Fees

A non-refundable $75 background check fee is required, covering verification via Authenticate®. If not approved, any excess amount paid is refunded.

3. Ongoing Monitoring

Authenticate® provides real-time monitoring for arrests, fraud alerts, and license suspensions to ensure businesses maintain trustworthiness.

4. Additional Vetting Services

Additional services or businesses require a minimum $59 vetting fee. Multi-owner businesses require separate background checks for each owner.

5. User Responsibilities

  • Provide accurate information.
  • Display the trust seal only on approved domains.
  • Report changes in business status.

6. Cancellation & Termination

Membership can be canceled anytime, but background check fees are non-refundable. We reserve the right to terminate services if vetting standards are not met.

7. Use of Third-Party Services

We rely on Authenticate® for background checks and are not liable for errors in their reports.

8. Changes to These Terms

We may update these Terms at any time. Continued use after updates indicates acceptance.

9. Disclaimer

Services are provided “as is.” We do not guarantee business outcomes based on the trust seal.

10. Limitation of Liability

Our liability is limited to the total amount paid for services in the last six months.

11. Contact Us

For inquiries, contact:

Consumer Trust Advocacy
A DBA of Philo Council (501(c)(3) organization)
Email: contact@consumertrustadvocacy.org